Please also refer to the SEGS Grade Guarantee for additional details related to re-submission.
SEGS will re-examine an existing SEGS holdered coin for grade, authenticity, and/or appropriate attribution for a fee of $20.00 per coin. SEGS will re-examine the coin and if SEGS determines an error or omission has been made by SEGS, the error or omission will be corrected, a new label generated, the holder replaced and a refund issued to the submitter to reimburse the submitter for the cost of the re-examination only.
If SEGS determines the original information associated with the re-submitted SEGS holdered coin accurately represents the SEGS holdered coin, the coin will be returned to the customer and the $20.00 fee will be assessed. With respect to errors and/or omissions SEGS assumes no liability other than the correction of the information on the label and the re-encapsulation of the resubmitted coin.
SEGS may replace a SEGS holder that has been damaged for a fee of $5.00 per coin. SEGS will inspect the damaged holder and render an assessment of the damage. If SEGS determines that the damage is due to a defect in the holder or in the encapsulation process, the holder will be replaced and a $5.00 in-house voucher will be issued to the customer.
A $5.00 fee for re-holdering will be assessed if SEGS determines that damage of the SEGS holder resulted from neglect, misuse or mishandling of the holder.
"All SEGS Coins Are Guaranteed"!